Shipping / Pick Up
Shipping Policy
At Party Pak, we understand how important it is for your party supplies to arrive on time and in perfect condition. Our shipping policy is designed to ensure your orders are handled with care and reach you quickly. We offer various shipping options to fit your needs, with transparent pricing that keeps you informed every step of the way.
We want to make your experience seamless, so feel free to reach out if you have questions about delivery times or packaging. Your satisfaction is our priority, and we’re here to assist you in making your event unforgettable.
Pick Up Service
For those in the New York City area, Party Pak offers a convenient pick-up service. You can order your personalized party favors and packaging online and choose to pick them up at our location. This option allows you to save on shipping costs while ensuring that you receive your items at your convenience.
Our team is ready to prepare your order for a smooth pick-up experience. We’ll have everything ready when you arrive and can even assist with any last-minute needs to make your party a success.
Return & Exchange Policy
At Party Pak, we want you to be completely satisfied with your purchase. If you’re not happy with your order, our return and exchange policy is straightforward and customer-friendly. We accept returns within 30 days of purchase, provided items are in their original condition.
If you have any concerns about your order, please reach out to our customer service team. We’re committed to ensuring you have the best experience possible, and we will work with you to resolve any issues swiftly.